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Creating a new flight or copying an existing flight as a troubleshooting step

Troubleshooting flight data issues by creating or copying a new flight

Overview

In the Evionica Weight & Balance (W&B) application, creating a new flight can be an effective troubleshooting step when encountering issues such as incorrect calculations, missing data, synchronisation errors, or unexpected system behaviour.

This article explains when and how to create a new flight, and what to consider before doing so.


When to Use This Troubleshooting Step

Creating a new flight is recommended in the following situations:

  • Integration issues (eg, DCS, EFB, etc.)
  • Passenger, baggage, or cargo data is not updating properly
  • Aircraft configuration changes are not reflected
  • A saved flight becomes unresponsive or corrupted
  • Synchronisation issues between devices or systems occur
  • Flight number or route update

Important Considerations Before Proceeding

Before creating a new flight, ensure the following:

  • Data backup: Note or screenshot critical flight data (passengers, baggage, fuel, special loads)
  • Flight status: Confirm the flight is not already finalised or operationally active
  • Root cause check: Verify whether the issue is isolated or system-wide

Note: When copying a flight, payload data is also copied, but not distributed.


How to Create a New Flight?

Please refer to the below articles on how to copy a flight or create a new one:

  • Creating new flight: [placeholder]
  • Copying a flight: [placeholder]

If the Issue Persists

Refer to this article: First steps if something does not work.


Summary

Creating a new flight is a quick and effective way to isolate and resolve many common issues in the Evionica W&B application. It helps eliminate data inconsistencies and ensures a clean calculation environment.