Best Pilot

Support Hub

SUPPORT HUB

Administrator Support

Welcome to our Head of Training Support Hub! We understand you may have a wide range of questions about our training programs. To help you find the right support and answers to your inquiries, we've compiled some FAQs so you can find what you’re looking for immediately.

[{"content":[{"description":"<p><span>The new and overhauled pricing module is planned to go operational at the <strong>beginning </strong>of <strong>January 2025</strong>.<br><br>It will be an all-in-one interface for managing prices. No matter your price structure you can now calculate it with Best Pilot.<br><br>The prices can be identified as services your ATO offers.<br><br>1. To access it, select the <em>Pricing</em> module (1).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%201260823511-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>Right now, you can test it and set up new prices with various conditions to identify how it will work.<br><br>2. The new <em>Pricing </em>module comprises a <em>Price list </em>(2) and a <em>Financial report </em>(3).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%201260823512-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>3. Through the <em>Price list</em> page you can manage your prices.<br><br>4. In the <em>Financial report</em> page you can monitor the calculated payments for the created event based on the new pricing.</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-12-19%20at%2014-09-09%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1902\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span><strong>Note<br><br></strong>The calculated payments do to not influence the current balance of the users.<br><br>5. The balance of the user is divided into <em>Payments </em>(4) (new pricing).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823511-png.png\" loading=\"lazy\" width=\"1902\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>and <em>Legacy payments </em>(5) (old/legacy pricing).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823512-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span><strong>January 2025: New pricing becomes operational<br><br></strong>With new pricing becoming operational, we will do the following.<br><br>1. Clean the <em>Financial report </em>(that was used for testing of new pricing).<br>2. Migrate the payments/transactions of all users to a combined <em>Financial report</em>.<br>3. Disable legacy pricing. From this point, the payment calculations will be only based on the new pricing determined in the <em>Price list</em>.<br><br><strong>Note</strong><br>If you currently use <em>Training packages </em>(6), you will have to assign each user the latest status of remaining hours in new <em>Packages </em>(old <em>Training packages </em>will remain visible to facilitate this).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823513-1-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>","title":"What is the the overhauled pricing module and when will it be introduced operationally?"},{"description":"<p><span>The price for an event is calculated based on the pricelist defined in the <em>Pricing</em> module.<br>In this article, you will learn how to define a new price.<br><br>1. Select the <em>Pricing </em>module (1) button.</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823515-png.png\" loading=\"lazy\" width=\"1879\" height=\"861\"></span></p>\n<p>&nbsp;</p>\n<p><span>2. Select the <em>Add pricing </em>button (2).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823514-png.png\" loading=\"lazy\" width=\"1910\" height=\"861\"></span></p>\n<p>&nbsp;</p>\n<div>3. The <em>New price </em>panel will appear on the right side of the page (3). You should fill it out with the following data or use one of the presets:</div>\n<ul>\n<li><em>Name – </em>unique name for a product or type of product to easily identify the service (eg. Landing fee, Instructed flight)</li>\n<li><em>Type </em>– you can choose 1 out of 2 options: <em>Pay </em>(for salaries)<em> </em>or <em>Charge </em>(for charges and fees)</li>\n<li><em>Related with</em><strong> </strong>– choose which participant of an event should be charged (eg. Student, PIC, Instructor)</li>\n<li><em>Paid for</em> – choose the unit that will be the base for calculating fees (e.g. Block time, Tacho, Full stop)</li>\n<li><em>Amount </em>– determine the unit price</li>\n<li><em>Conditions </em>– used to define when the given fee should be applied</li>\n</ul>\n<div><strong>Note</strong><br>If you do not set any conditions. Fee will be added to every event registered in the system (no matter its nature). <br><br><strong>For more information about </strong><strong><em>Conditions,</em></strong><strong> please visit the article: </strong><strong><em>What conditions can be set?</em></strong></div>\n<div>&nbsp;</div>\n<div><strong><em><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823516-png.png\" loading=\"lazy\" width=\"1901\" height=\"930\"></em></strong></div>\n<div>&nbsp;</div>\n<div>\n<div>4. If everything is set, you can select the <em>Save </em>button (4).&nbsp;<br><br></div>\n<div>If you would like to edit and update details of the specific price, just click on it and adjust it.</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Zrzut%20ekranu_20-12-2024_10407_dashboard-bestpilot-com-jpeg.jpeg\" loading=\"lazy\" width=\"1898\" height=\"872\"></div>\n</div>","title":"How can I define a new price?"},{"description":"<div>Each event registered in Best Pilot is verified against the conditions defined in prices in the <em>Price list</em>.<br><br>If all the conditions defined for the price are fulfilled, the fee is charged and applied to the account of the selected participant.<br><br></div>\n<div>While defining a new price, you can select the <em>Conditions </em>(1) that have to be fulfilled in order to apply the price.<br><br>You may select multiple conditions for one price.</div>\n<p><span>&nbsp;</span></p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823517-png.png\" loading=\"lazy\" width=\"1898\" height=\"918\"></span></p>\n<p>&nbsp;</p>\n<div>The conditions may concern the following parameters:</div>\n<ul>\n<li><em>Airport </em>– can be used to specify landing fee specific for a given airport; if specified, the charge will be only applied to the flight that arrives at the specified airport</li>\n<li><em>Effective date</em> – the date when the price should become operational</li>\n<li><em>Instructors</em> – possibility of choosing instructor(s) to apply fee or salary (to potentially differentiate salary and set higher/lower rates)</li>\n<li><em>Training plans</em> – select the training plan(s)&nbsp; fee will be applied</li>\n<li><em>Resources</em> - possibility of choosing one or more resources, for example: aircraft, simulators.</li>\n<li><em>Flight type </em>– you may choose, what type of flight will be paid, for example: exam, training, practice</li>\n</ul>\n<div>&nbsp;</div>\n<div><strong>Note</strong> <br>It is possible to set <strong>multiple conditions</strong> for a single price but <strong>all of them must be met</strong> by the event <strong>for the fee to be calculated and applied.<br></strong></div>\n<div><strong>More than one fee might be calculated for a single event. </strong>For example for one training flight registered, there might be a flight fee based on Hoobs time and additionally a landing fee.<br><br>Remember to set conditions in different prices to be mutually exclusive to avoid multiple fees calculated at the same time.<br><br><strong>Exemplary price explained</strong><br>The charge of 100 EUR (2) will be applied to the user selected as a Student (3) for every Tacho hour flown (4) (counted proportionally)<br><br>if</div>\n<ul>\n<li>Event is on or after 01.01.2025 (5)</li>\n</ul>\n<div>and</div>\n<ul>\n<li>Instructor involved in the event are Adam Apple or John Lu (6)</li>\n</ul>\n<div>and</div>\n<ul>\n<li>Resource used in the event is SP-EVI or SP-EVN (7)</li>\n</ul>\n<div>and</div>\n<ul>\n<li>Flight type is Training (8)</li>\n</ul>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Group%201260823524-png-1.png\" loading=\"lazy\" width=\"1894\" height=\"915\"></p>","title":"What conditions can be set?"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Alternate Money Check","type":"SOLID","unicode":"f53d"},"image":{"height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"(NEW) Pricing"},{"content":[{"description":"<p>You can use Best Pilot for free. To create your account, you should:<br><br>1. Visit the <a href=\"https://login.bestpilot.com/\"><strong>Best Pilot website</strong></a>.<br>2. Select the <em>Create account</em> button (1).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2012-32-08%20-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\" style=\"margin-left: auto; margin-right: auto; display: block;\"></p>\n<div><span data-trix-cursor-target=\"left\" data-trix-serialize=\"false\">&nbsp;</span></div>\n<div><span data-trix-cursor-target=\"left\" data-trix-serialize=\"false\"></span><span data-trix-cursor-target=\"right\" data-trix-serialize=\"false\"></span>3. Fill out the registration form with your details:</div>\n<ul>\n<li>Email address (2)</li>\n<li>Password (3)</li>\n<li>Name (4)</li>\n<li>Phone number (optional) (5)</li>\n</ul>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2012-34-36%20-png.png\" loading=\"lazy\" width=\"1920\" height=\"927\" style=\"margin-left: auto; margin-right: auto; display: block;\"></p>\n<p>&nbsp;</p>\n<p>4. Once you have filled out the form, click on the <em>Register </em>button (6) to create your account.<br><br>An email with an activation code will be sent to the email address you provided for verification.</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-05-22%20Activate%20Your%20Account%20-%20niepodam-pl-png.png\" loading=\"lazy\" width=\"922\" height=\"529\" style=\"margin-left: auto; margin-right: auto; display: block;\"></p>\n<p>&nbsp;</p>\n<p>5. Use the activation code sent in the email to activate your account and select the <em>Confirm </em>button (7).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Apr-23-2024-07-46-33-9966-AM-webp.webp\" loading=\"lazy\" width=\"1331\" height=\"469\" style=\"margin-left: auto; margin-right: auto; display: block;\"></p>\n<p>&nbsp;</p>\n<p>6. Your account is now active and you can sign in to Best Pilot.</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Apr-23-2024-07-50-24-9223-AM-webp.webp\" loading=\"lazy\" width=\"1299\" height=\"807\" style=\"margin-left: auto; margin-right: auto; display: block;\"></p>\n<p>&nbsp;</p>","title":"How can I create a FREE Best Pilot account?"},{"description":"<p><span>The first thing you should do, as the Administrator or Head of Training of the ATO, is create the ATO in Best Pilot by completing its details.<br><br>1. On the <em>Home </em>page, select the <em>Complete ATO details</em> button (1).&nbsp;</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-52-10%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>2. Next, select the <em>Create ATO as HT</em> button (2).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-52-34%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<div>&nbsp;</div>\n<div>3. Fill out the form with your ATO's basic information and details.</div>\n<ul>\n<li>Official name (3)</li>\n<li>Currency (4)</li>\n<li>Trading name (5)</li>\n<li>ATO certificate number (6)</li>\n</ul>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2017-06-31%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1903\" height=\"927\"></p>\n<div>&nbsp;</div>\n<div>4. You can also specify the contact details of your ATO:</div>\n<ul>\n<li>Phone number (7)</li>\n<li>Email address (8)</li>\n<li>Safety manager's email address (9)</li>\n</ul>\n<div>If you input the safety manager's email address, Best Pilot will generate a link to the SMS form that can be placed on your ATO's website.<br><br>All form submissions will be sent to the email address you have provided.</div>\n<div>&nbsp;</div>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2017-11-13%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1903\" height=\"927\"></p>\n<div>&nbsp;</div>\n<div>5. Additionally, you can insert a link to your ATO's cloud library so that everyone in your organization will have easy access (10).<br><br>6. Finally, specify the address of your ATO.</div>\n<ul>\n<li>Street address (11)</li>\n<li>City (12)</li>\n<li>ZIP/Postal (13)</li>\n<li>Country (14)</li>\n</ul>\n<div>&nbsp;7. Once you have finished filling out the form, select the <em>Done </em>button (15).&nbsp;</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2017-20-01%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1903\" height=\"927\"></div>\n<div>&nbsp;</div>\n<div>8. The data you have inserted can always be changed by using the <em>Edit </em>button (16) located next to the corresponding section.</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2017-21-24%20Best%20Pilot-png.png\" loading=\"lazy\" width=\"1903\" height=\"927\"></div>\n<div>&nbsp;</div>\n<div>9. Your ATO is now configured in Best Pilot. Now, you can use other features of the platform.</div>","title":"How can I configure my ATO? "},{"description":"<p><span>When you can't sign in to your account because you've forgotten your password, Best Pilot lets you reset it by using your email address as an identifier.<br><br>Here's how you can do it:<br>1. On the sign in page, click <em>Forgot your password? </em>(1) under the <em>Password </em>field.</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2015-59-37%20-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>2. On the <em>Reset password</em> page, enter your Best Pilot account email (2) in the relevant field and click the <em>Next </em>button (3).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-01-03%20-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p>3. You will then receive an activation code at the email address you provided.</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-02-59%20Your%20activation%20code%20-%20niepodam-pl-png.png\" loading=\"lazy\" width=\"922\" height=\"529\" style=\"margin-left: auto; margin-right: auto; display: block;\"></p>\n<p>&nbsp;</p>\n<p>4. Enter the activation code (4) and new password (5), then select the <em>Confirm </em>button (6).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-09-54%20-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></p>\n<p>&nbsp;</p>\n<p>5. The new password is set and you can now sign in to your account with the new credentials.</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Screenshot%202024-09-12%20at%2016-10-38%20-png.png\" loading=\"lazy\" width=\"1920\" height=\"926\"></p>","title":"How can I reset my password?"},{"description":"<div>Do you want to have Best Pilot always by your side? Follow the description to get to know how to install the Best Pilot App.</div>\n<div><br>Best Pilot is a Progressive Web Application (PWA) and it can be saved to your device's Home Screen to be accessible as a normal app.<br><br>1. Open your browser and set: <a href=\"http://www.app.bestpilot.com/\" target=\"_blank\" rel=\"noopener noreferrer\">app.bestpilot.com</a>.<br>2. Press the <em>Share</em> button (1) at the bottom of your browser.&nbsp;</div>\n<div>&nbsp;</div>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1440-jpeg.jpeg\" loading=\"lazy\" width=\"499\" height=\"1080\" style=\"margin-left: auto; margin-right: auto; display: block; width: 499px; height: auto; max-width: 100%;\"></span></p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<p><span>3. Find the <em>Add to Home Screen</em> button (2) and select it.</span></p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1441-jpeg.jpeg\" loading=\"lazy\" width=\"499\" height=\"1080\" style=\"margin-left: auto; margin-right: auto; display: block; width: 499px; height: auto; max-width: 100%;\"></p>\n<p>&nbsp;</p>\n<p><span>4. Here you can specify the name of the app and if everything is set, you can select the<em> Add </em>button (3).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1442-jpeg.jpeg\" loading=\"lazy\" width=\"499\" height=\"1080\" style=\"width: 499px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;\"></span></p>\n<p>&nbsp;</p>\n<p>5. After the installation is completed the Best Pilot App will be saved on your home screen (4).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1446-jpeg.jpeg\" loading=\"lazy\" width=\"499\" height=\"1080\" style=\"margin-left: auto; margin-right: auto; display: block; width: 499px; height: auto; max-width: 100%;\"></p>\n<p>&nbsp;</p>","title":"How can I install the Best Pilot App on my iOS device?"},{"description":"<div>Do you want to have Best Pilot always by your side? Follow the description to get to know how to install the Best Pilot App.</div>\n<div><br>Best Pilot is a Progressive Web Application (PWA) and it can be saved to your device's Home Screen to be accessible as a normal app. <br><br>1. Open your browser and set: <a href=\"http://www.app.bestpilot.com\" target=\"_blank\" rel=\"noopener noreferrer\">app.bestpilot.com</a>.<br>2. Press the 3 vertical dots button (1) in the top right corner.</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1473-jpeg.jpeg\" loading=\"lazy\" width=\"540\" height=\"1080\" style=\"width: 540px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;\"></div>\n<div>&nbsp;</div>\n<div>3. Find the <em>Add to Home Screen</em> button (2) and select it.</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1474-jpeg.jpeg\" loading=\"lazy\" width=\"540\" height=\"1080\" style=\"margin-left: auto; margin-right: auto; display: block; width: 540px; height: auto; max-width: 100%;\"></div>\n<div>&nbsp;</div>\n<div>&nbsp;</div>\n<div>4. In the <em>Add to home screen </em>pop-up select <em>Install </em>(3).</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1475-jpeg.jpeg\" loading=\"lazy\" width=\"540\" height=\"1080\" style=\"width: 540px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;\"></div>\n<div>&nbsp;</div>\n<p><span>5. Next, confirm the installation by selecting the <em>Install </em>button (4).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1476-jpeg.jpeg\" loading=\"lazy\" width=\"540\" height=\"1080\" style=\"width: 540px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;\"></span></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span><span></span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/IMG_1477-jpeg.jpeg\" loading=\"lazy\" width=\"540\" height=\"1080\" style=\"width: 540px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;\"></span></p>\n<p>&nbsp;</p>","title":"How can I install the Best Pilot App on my Android device?"},{"description":"<div>Do you want to have Best Pilot always by your side? Follow the description to get to know how to install the Best Pilot App.</div>\n<div><br>Best Pilot is a Progressive Web Application (PWA) and it can be saved to your device's Home Screen to be accessible as a normal app. <br><br>1. Open your browser and set: <a href=\"http://www.app.bestpilot.com\" target=\"_blank\" rel=\"noopener noreferrer\">app.bestpilot.com</a>.<br>2. Press the 3 vertical dots button (1) in the top right corner.</div>\n<div>&nbsp;<img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%205-1.png\" width=\"1920\" height=\"1660\" loading=\"lazy\" alt=\"Frame 5-1\" style=\"height: auto; max-width: 100%; width: 1920px;\"></div>\n<div>&nbsp;</div>\n<div>3. Find the <em>Add to Home Screen</em> button (2) and select it.</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%206-1.png\" width=\"1920\" height=\"1660\" loading=\"lazy\" alt=\"Frame 6-1\" style=\"height: auto; max-width: 100%; width: 1920px;\">&nbsp;</div>\n<div>&nbsp;</div>\n<div>4. In the <em>Add to home screen </em>pop-up select <em>Install </em>(3).</div>\n<div>&nbsp;</div>\n<div><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%207-2.png\" width=\"1920\" height=\"1640\" loading=\"lazy\" alt=\"Frame 7-2\" style=\"height: auto; max-width: 100%; width: 1920px;\">&nbsp;</div>\n<p><span>5. Next, confirm the installation by selecting the <em>Install </em>button (4).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%208-1.png\" width=\"1920\" height=\"1640\" loading=\"lazy\" alt=\"Frame 8-1\" style=\"height: auto; max-width: 100%; width: 1920px;\"></span></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span><span></span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%209.png\" width=\"2400\" height=\"1660\" loading=\"lazy\" alt=\"Frame 9\" style=\"height: auto; max-width: 100%; width: 2400px;\"></span></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span></p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%2010.png\" width=\"2400\" height=\"1640\" loading=\"lazy\" alt=\"Frame 10\" style=\"height: auto; max-width: 100%; width: 2400px;\"></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span></p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%201-1.png\" width=\"1960\" height=\"966\" loading=\"lazy\" alt=\"Frame 1-1\" style=\"height: auto; max-width: 100%; width: 1960px;\"></span></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span></p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%202-1.png\" width=\"1960\" height=\"966\" loading=\"lazy\" alt=\"Frame 2-1\" style=\"height: auto; max-width: 100%; width: 1960px;\"></span></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span></p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%203.png\" width=\"1960\" height=\"966\" loading=\"lazy\" alt=\"Frame 3\" style=\"height: auto; max-width: 100%; width: 1960px;\"></span></p>\n<p>&nbsp;</p>\n<p><span>6. After the installation is completed the Best Pilot App will be saved on your home screen (5).</span></p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Frame%204.png\" width=\"1960\" height=\"966\" loading=\"lazy\" alt=\"Frame 4\" style=\"height: auto; max-width: 100%; width: 1960px;\"></span></p>\n<p>&nbsp;</p>","title":"TBD"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Laptop","type":"SOLID","unicode":"f109"},"image":{"alt":"shipping-icon","height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"First steps with Best Pilot"},{"content":[{"description":"<p><span>Best Pilot allows you to plan your training in 2 ways.<br><br><strong>#1 From the </strong><strong><em>Home </em></strong><strong>page<br></strong><br>1. Select the <em>New Training </em>button (1).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-27-25-9970-PM.png\" loading=\"lazy\" width=\"1902\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<div>2. To plan the training you should complete the form with fields such as:</div>\n<ul>\n<li>Manage crew (choose people who will participate in the training and what will be their roles) (2)</li>\n<li>Select Resource (3)</li>\n<li>Training time (Date, From &amp; To time) (4)</li>\n<li>Booking note (additional information the training participants should know) (5)</li>\n</ul>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-27-54-6539-PM.png\" loading=\"lazy\" width=\"1919\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>3. If you choose aircraft as the resource, you can determine a separate time for <em>Aircraft booking time </em>(6) and <em>Lesson time</em> (7).<br><br>You can also unify both times by selecting the <em>Lesson time = Aircraft booking</em> toggle (8).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-28-27-4875-PM.png\" loading=\"lazy\" width=\"1919\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>4. If you choose a student for training, the <em>Training details</em> tab (9) becomes available.</span></p>\n<p><span><br>5. Best Pilot may suggest <em>Exercises </em>(10) to perform during the training (if at least one training plan was defined). <br><br>However, you may choose another by selecting the <em>Add exercise </em>button (11) and remove the chosen ones by selecting the <em>Delete icon</em> (12).<br><br>Additionally, you can add a <em>Message for student </em>(13).<br><br>6. Once everything is completed, select the <em>Plan training </em>(14) button.</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-28-56-6937-PM.png\" loading=\"lazy\" width=\"1919\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>7. The training was planned and is available in the <em>Calendar </em>(15).<br></span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-29-42-6176-PM.png\" loading=\"lazy\" width=\"1902\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span><strong>#2 From the </strong><strong><em>Calendar </em></strong><strong>module</strong><br><br>1. Select the <em>Calendar</em> module (1).</span></p>\n<p><span><br>2. Next, select the <em>New event</em> button (2).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-31-24-1778-PM.png\" loading=\"lazy\" width=\"1902\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>3. <em>Select event </em>panel will appear on the right side of the page. Choose the <em>Plan training</em> button (3).</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-10-31-48-8307-PM.png\" loading=\"lazy\" width=\"1919\" height=\"926\"></span></p>\n<p>&nbsp;</p>\n<p><span>4. The form is the same as in the first way. Please refer to the point 2. above.</span></p>\n<p>&nbsp;</p>\n<p><span><strong>Note<br></strong>You can mark the desired duration of the training by marking the area in a specified row (user or resource).</span></p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/Projekt%20bez%20nazwy.gif\" width=\"1147\" height=\"550\" loading=\"lazy\" alt=\"Projekt bez nazwy\" style=\"height: auto; max-width: 100%; width: 1147px; margin-left: auto; margin-right: auto; display: block;\"></span></p>\n<p>&nbsp;</p>","title":"How to plan a training/lesson?"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Calendar Minus","type":"REGULAR","unicode":"f272"},"image":{"height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"Calendar & Planning"},{"content":[{"description":"<p><span>1. Select the <em>Users </em>(1) module.</span></p>\n<p><span>2. Next, choose the user account to which you want to add a document.</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-09-45-3759-AM.png\" loading=\"lazy\" width=\"1666\" height=\"895\"></span></p>\n<p>&nbsp;</p>\n<p><span>3. Select the <em>Documents </em>(2) tab and click on the <em>Add document </em>(3) button.</span></p>\n<p>&nbsp;</p>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-11-12-1591-AM.png\" loading=\"lazy\" width=\"1664\" height=\"887\"></span></p>\n<div>&nbsp;</div>\n<div>4. <em>Add document </em>panel will appear on the right side of the page (4).&nbsp;<br>5. Fill out the form with:</div>\n<ul>\n<li>Document template (choose from the dropdown list) (5)</li>\n<li>Name (required) (6)</li>\n<li>Expiration date (7)</li>\n<li>Attachment (8)</li>\n</ul>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-11-37-7187-AM.png\" loading=\"lazy\" width=\"1920\" height=\"927\"></p>\n<p>&nbsp;</p>\n<p>6. If everything is set, you can select the <em>Save </em>button (9). <br>7. The <em>Draft </em>(10) of the document is ready for approval. Select the document.</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-12-14-9660-AM.png\" loading=\"lazy\" width=\"1920\" height=\"927\"></p>\n<p>&nbsp;</p>\n<p>8. <em>Document </em>panel will appear on the right side of the page (11).&nbsp; Select the <em>Approve</em> (12)<em> </em>button. <br>9. All of the user's documents are visible in the <em>Documents </em>tab (13).&nbsp;<br>10. You can determine the visibility of the archived documents with a toggle switch (14).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-12-58-8273-AM.png\" loading=\"lazy\" width=\"1920\" height=\"927\"></p>","title":"How to add a document to a user?"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Users","type":"SOLID","unicode":"f0c0"},"image":{"alt":"shipping-icon","height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"Users"},{"content":[{"description":"<p><span>TBD</span></p>","title":"TBD"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Bar Chart","type":"REGULAR","unicode":"f080"},"image":{"alt":"shipping-icon","height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"Reports"},{"content":[{"description":"<div>Best Pilot allows you to add document templates to identify their different types.</div>\n<div>1. Firstly, select the <em>Resources </em>(1) module.</div>\n<div>&nbsp;</div>\n<p><span><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-03-08-1920-AM.png\" loading=\"lazy\" width=\"1629\" height=\"898\"></span></p>\n<p>&nbsp;</p>\n<p>2. Next, select the <em>Document templates</em> (2) tab and then the <em>New template </em>(3) button.</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-03-50-9225-AM.png\" loading=\"lazy\" width=\"1630\" height=\"898\"></p>\n<p>&nbsp;</p>\n<p>3. <em>New template</em> panel will appear on the right side of the page (4).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-04-21-4848-AM.png\" loading=\"lazy\" width=\"1631\" height=\"898\"></p>\n<p>&nbsp;</p>\n<p>4. Fill out the <em>Documents Template Name</em> (5).<br>5. If everything is set, you can select the <em>Confirm</em> button (6).<br>6. A new document template was created (7).</p>\n<p>&nbsp;</p>\n<p><img src=\"https://25551506.fs1.hubspotusercontent-eu1.net/hubfs/25551506/image-png-Oct-08-2024-09-04-47-8766-AM.png\" loading=\"lazy\" width=\"1920\" height=\"927\"></p>","title":"How to add a document template?"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"plane","type":"SOLID","unicode":"f072"},"image":{"alt":"shipping-icon","height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"Resources"},{"content":[{"description":"<p><span>TBD</span></p>","title":"TBD"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Book Open","type":"SOLID","unicode":"f518"},"image":{"alt":"shipping-icon","height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"Training plans"},{"content":[{"description":"<p><span>TBD</span></p>","title":"TBD"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"Exclamation Triangle","type":"SOLID","unicode":"f071"},"image":{"height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"SMS"},{"content":[{"description":"<p><span>TBD</span></p>","title":"TBD"}],"nav_icon":{"icon_field":{"icon_set":"fontawesome-5.14.0","name":"home","type":"SOLID","unicode":"f015"},"image":{"height":40,"loading":"lazy","max_height":512,"max_width":512,"size_type":"exact","src":"https://24189298.fs1.hubspotusercontent-na1.net/hubfs/24189298/shipping-icon.webp","width":40}},"tab_title":"Home & Other"}]

Frequently Asked Questions

Have question? We are here to help!

head-circle
What is the the overhauled pricing module and when will it be introduced operationally?

The new and overhauled pricing module is planned to go operational at the beginning of January 2025.

It will be an all-in-one interface for managing prices. No matter your price structure you can now calculate it with Best Pilot.

The prices can be identified as services your ATO offers.

1. To access it, select the Pricing module (1).

 

 

Right now, you can test it and set up new prices with various conditions to identify how it will work.

2. The new Pricing module comprises a Price list (2) and a Financial report (3).

 

 

3. Through the Price list page you can manage your prices.

4. In the Financial report page you can monitor the calculated payments for the created event based on the new pricing.

 

 

Note

The calculated payments do to not influence the current balance of the users.

5. The balance of the user is divided into Payments (4) (new pricing).

 

 

and Legacy payments (5) (old/legacy pricing).

 

 

January 2025: New pricing becomes operational

With new pricing becoming operational, we will do the following.

1. Clean the Financial report (that was used for testing of new pricing).
2. Migrate the payments/transactions of all users to a combined Financial report.
3. Disable legacy pricing. From this point, the payment calculations will be only based on the new pricing determined in the Price list.

Note
If you currently use Training packages (6), you will have to assign each user the latest status of remaining hours in new Packages (old Training packages will remain visible to facilitate this).

 

How can I define a new price?

The price for an event is calculated based on the pricelist defined in the Pricing module.
In this article, you will learn how to define a new price.

1. Select the Pricing module (1) button.

 

 

2. Select the Add pricing button (2).

 

 

3. The New price panel will appear on the right side of the page (3). You should fill it out with the following data or use one of the presets:
  • Name – unique name for a product or type of product to easily identify the service (eg. Landing fee, Instructed flight)
  • Type – you can choose 1 out of 2 options: Pay (for salaries) or Charge (for charges and fees)
  • Related with – choose which participant of an event should be charged (eg. Student, PIC, Instructor)
  • Paid for – choose the unit that will be the base for calculating fees (e.g. Block time, Tacho, Full stop)
  • Amount – determine the unit price
  • Conditions – used to define when the given fee should be applied
Note
If you do not set any conditions. Fee will be added to every event registered in the system (no matter its nature).

For more information about Conditions, please visit the article: What conditions can be set?
 
 
4. If everything is set, you can select the Save button (4). 

If you would like to edit and update details of the specific price, just click on it and adjust it.
 
What conditions can be set?
Each event registered in Best Pilot is verified against the conditions defined in prices in the Price list.

If all the conditions defined for the price are fulfilled, the fee is charged and applied to the account of the selected participant.

While defining a new price, you can select the Conditions (1) that have to be fulfilled in order to apply the price.

You may select multiple conditions for one price.

 

 

The conditions may concern the following parameters:
  • Airport – can be used to specify landing fee specific for a given airport; if specified, the charge will be only applied to the flight that arrives at the specified airport
  • Effective date – the date when the price should become operational
  • Instructors – possibility of choosing instructor(s) to apply fee or salary (to potentially differentiate salary and set higher/lower rates)
  • Training plans – select the training plan(s)  fee will be applied
  • Resources - possibility of choosing one or more resources, for example: aircraft, simulators.
  • Flight type – you may choose, what type of flight will be paid, for example: exam, training, practice
 
Note
It is possible to set multiple conditions for a single price but all of them must be met by the event for the fee to be calculated and applied.
More than one fee might be calculated for a single event. For example for one training flight registered, there might be a flight fee based on Hoobs time and additionally a landing fee.

Remember to set conditions in different prices to be mutually exclusive to avoid multiple fees calculated at the same time.

Exemplary price explained
The charge of 100 EUR (2) will be applied to the user selected as a Student (3) for every Tacho hour flown (4) (counted proportionally)

if
  • Event is on or after 01.01.2025 (5)
and
  • Instructor involved in the event are Adam Apple or John Lu (6)
and
  • Resource used in the event is SP-EVI or SP-EVN (7)
and
  • Flight type is Training (8)

How can I create a FREE Best Pilot account?

You can use Best Pilot for free. To create your account, you should:

1. Visit the Best Pilot website.
2. Select the Create account button (1).

 

 
3. Fill out the registration form with your details:
  • Email address (2)
  • Password (3)
  • Name (4)
  • Phone number (optional) (5)

 

4. Once you have filled out the form, click on the Register button (6) to create your account.

An email with an activation code will be sent to the email address you provided for verification.

 

5. Use the activation code sent in the email to activate your account and select the Confirm button (7).

 

 

6. Your account is now active and you can sign in to Best Pilot.

 

 

How can I configure my ATO?

The first thing you should do, as the Administrator or Head of Training of the ATO, is create the ATO in Best Pilot by completing its details.

1. On the Home page, select the Complete ATO details button (1). 

 

 

2. Next, select the Create ATO as HT button (2).

 

 
3. Fill out the form with your ATO's basic information and details.
  • Official name (3)
  • Currency (4)
  • Trading name (5)
  • ATO certificate number (6)

 
4. You can also specify the contact details of your ATO:
  • Phone number (7)
  • Email address (8)
  • Safety manager's email address (9)
If you input the safety manager's email address, Best Pilot will generate a link to the SMS form that can be placed on your ATO's website.

All form submissions will be sent to the email address you have provided.
 

 
5. Additionally, you can insert a link to your ATO's cloud library so that everyone in your organization will have easy access (10).

6. Finally, specify the address of your ATO.
  • Street address (11)
  • City (12)
  • ZIP/Postal (13)
  • Country (14)
 7. Once you have finished filling out the form, select the Done button (15). 
 
 
8. The data you have inserted can always be changed by using the Edit button (16) located next to the corresponding section.
 
 
9. Your ATO is now configured in Best Pilot. Now, you can use other features of the platform.
How can I reset my password?

When you can't sign in to your account because you've forgotten your password, Best Pilot lets you reset it by using your email address as an identifier.

Here's how you can do it:
1. On the sign in page, click Forgot your password? (1) under the Password field.

 

 

2. On the Reset password page, enter your Best Pilot account email (2) in the relevant field and click the Next button (3).

 

 

3. You will then receive an activation code at the email address you provided.

 

 

4. Enter the activation code (4) and new password (5), then select the Confirm button (6).

 

 

5. The new password is set and you can now sign in to your account with the new credentials.

 

How can I install the Best Pilot App on my iOS device?
Do you want to have Best Pilot always by your side? Follow the description to get to know how to install the Best Pilot App.

Best Pilot is a Progressive Web Application (PWA) and it can be saved to your device's Home Screen to be accessible as a normal app.

1. Open your browser and set: app.bestpilot.com.
2. Press the Share button (1) at the bottom of your browser. 
 

 

 

3. Find the Add to Home Screen button (2) and select it.

 

 

4. Here you can specify the name of the app and if everything is set, you can select the Add button (3).

 

 

5. After the installation is completed the Best Pilot App will be saved on your home screen (4).

 

 

How can I install the Best Pilot App on my Android device?
Do you want to have Best Pilot always by your side? Follow the description to get to know how to install the Best Pilot App.

Best Pilot is a Progressive Web Application (PWA) and it can be saved to your device's Home Screen to be accessible as a normal app.

1. Open your browser and set: app.bestpilot.com.
2. Press the 3 vertical dots button (1) in the top right corner.
 
 
3. Find the Add to Home Screen button (2) and select it.
 
 
 
4. In the Add to home screen pop-up select Install (3).
 
 

5. Next, confirm the installation by selecting the Install button (4).

 

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

 

 

TBD
Do you want to have Best Pilot always by your side? Follow the description to get to know how to install the Best Pilot App.

Best Pilot is a Progressive Web Application (PWA) and it can be saved to your device's Home Screen to be accessible as a normal app.

1. Open your browser and set: app.bestpilot.com.
2. Press the 3 vertical dots button (1) in the top right corner.
 Frame 5-1
 
3. Find the Add to Home Screen button (2) and select it.
 
Frame 6-1 
 
4. In the Add to home screen pop-up select Install (3).
 
Frame 7-2 

5. Next, confirm the installation by selecting the Install button (4).

 

Frame 8-1

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

 

Frame 9

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

Frame 10

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

Frame 1-1

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

Frame 2-1

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

Frame 3

 

6. After the installation is completed the Best Pilot App will be saved on your home screen (5).

Frame 4

 

How to plan a training/lesson?

Best Pilot allows you to plan your training in 2 ways.

#1 From the Home page

1. Select the New Training button (1).

 

 

2. To plan the training you should complete the form with fields such as:
  • Manage crew (choose people who will participate in the training and what will be their roles) (2)
  • Select Resource (3)
  • Training time (Date, From & To time) (4)
  • Booking note (additional information the training participants should know) (5)

 

 

3. If you choose aircraft as the resource, you can determine a separate time for Aircraft booking time (6) and Lesson time (7).

You can also unify both times by selecting the Lesson time = Aircraft booking toggle (8).

 

 

4. If you choose a student for training, the Training details tab (9) becomes available.


5. Best Pilot may suggest Exercises (10) to perform during the training (if at least one training plan was defined).

However, you may choose another by selecting the Add exercise button (11) and remove the chosen ones by selecting the Delete icon (12).

Additionally, you can add a Message for student (13).

6. Once everything is completed, select the Plan training (14) button.

 

 

7. The training was planned and is available in the Calendar (15).

 

 

#2 From the Calendar module

1. Select the Calendar module (1).


2. Next, select the New event button (2).

 

 

3. Select event panel will appear on the right side of the page. Choose the Plan training button (3).

 

 

4. The form is the same as in the first way. Please refer to the point 2. above.

 

Note
You can mark the desired duration of the training by marking the area in a specified row (user or resource).

Projekt bez nazwy

 

How to add a document to a user?

1. Select the Users (1) module.

2. Next, choose the user account to which you want to add a document.

 

 

3. Select the Documents (2) tab and click on the Add document (3) button.

 

 
4. Add document panel will appear on the right side of the page (4). 
5. Fill out the form with:
  • Document template (choose from the dropdown list) (5)
  • Name (required) (6)
  • Expiration date (7)
  • Attachment (8)

 

6. If everything is set, you can select the Save button (9).
7. The Draft (10) of the document is ready for approval. Select the document.

 

 

8. Document panel will appear on the right side of the page (11).  Select the Approve (12) button.
9. All of the user's documents are visible in the Documents tab (13). 
10. You can determine the visibility of the archived documents with a toggle switch (14).

 

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How to add a document template?
Best Pilot allows you to add document templates to identify their different types.
1. Firstly, select the Resources (1) module.
 

 

2. Next, select the Document templates (2) tab and then the New template (3) button.

 

 

3. New template panel will appear on the right side of the page (4).

 

 

4. Fill out the Documents Template Name (5).
5. If everything is set, you can select the Confirm button (6).
6. A new document template was created (7).

 

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